Choosing the right web design company is a major decision affecting your digital project success. Here are 7 practical criteria for evaluating companies.
1. Portfolio — the most important proof
Ask for portfolio URLs and visit live sites. Check: do they actually work fast? Is design varied? Do they have your industry experience? Mobile responsive?
2. Technical expertise — custom code or templates?
Companies using only WordPress + templates are cheaper but slow, hard to customize, and vulnerable. Custom-code companies give better performance, unlimited customization, and stronger security.
3. Pricing transparency — no hidden fees
Ask: total price? Hosting/SSL/domain included? Cost of post-delivery modifications? Annual fees? Do I get code/data if we part ways?
4. Post-launch support
Ask: support channels (WhatsApp, email, phone, tickets)? Response time? Is support included? Who handles security and updates?
5. Delivery speed
Good companies: simple sites 7-14 days, e-commerce 10-21 days. Less than 3 days for complete store = red flag (probably a template). More than 60 days for simple = unprofessional.
6. SEO and performance
Technical SEO should be included by default. Ask about: hreflang for multilingual, JSON-LD schema, Core Web Vitals targets, Google Search Console & Analytics setup.
7. Arab market understanding
Foreign companies often fail at: proper RTL support, local payment gateways (Mada, Apple Pay, STC Pay, Tabby, Tamara), regional shipping, ZATCA/FTA requirements, professional Arabic communication in market hours.
Red flags
- Suspiciously low price vs market
- No portfolio or live sites
- Unwilling to explain what is included
- Slow responses before signing
- Contract without clear scope
- Refusal to hand over code/data
Ready to build your next project?
Get a custom quote for your store or website within 24 hours. 7-14 day delivery, hosting, SSL, and support included.
